7 Vital Ways to Master the Art of Delegating

Somewhere along the way in my career, I picked up a good nugget of advice, and it was to focus as a leader on those tasks which were unique to me and delegate the rest. One of the toughest things about being a leader and manager is mastering that ability. It’s not easy for a variety of reasons, including the idea that only you can do something better and faster, impatience, or lack of awareness.

Unfortunately, there are many managers out there who have not developed enough to follow the advice of focusing on what is unique to your position. And, if you’re an entrepreneur, there’s a higher chance that you could be someone who might have a hard time delegating. In start-up situations, many entrepreneurs end up wearing many hats, and it becomes difficult to let go, but it is crucial to the ultimate success of your business.

As your company begins to take off and grow, one of the most important skills you can master is to learn how to delegate.

Think about those responsibilities that are unique to your position.As a leader and manager, one of the first activities you should do is to carefully consider all of the tasks that you do on a given day. Then, ask yourself if you should be the person doing it. When you go through this exercise, it will help you prioritize the issues you should be taking care of and will ultimately have more time to focus on doing.
Consider the dollars and cents.Once you’ve decided to delegate, you will open up more time that was spent doing the busy work. Like most people, you probably think in terms of dollars and cents or profit margins. Hiring someone, even part-time, that will take over a lot of the process work that you’re doing is going to free up your time to dedicate it to the areas that will grow your business.
Don’t fall into the micro-management trap. Micro-managers love to say that they are delegating their non-essential responsibilities, only to micro-manage their teams. Proper delegation does not mean that you are absolving yourself of any of the accountability for the work. Delegation just says that you are giving the responsibility to someone else, and you have to give them the opportunity to do the job and rise to the occasion.
Maintain a strong feedback flow with your team. When you’ve delegated responsibilities to your team members, an essential aspect of proper delegation means keeping an adequate communication channel open for any questions, comments or concerns. Again, it doesn’t mean that it’s a chance for you to micro-manage a one-way feed system. It’s a two-way feedback flow and an easy tactic to ensure it’s done correctly is to request regular updates on the work.
Make sure that you provide clear directives or instructions. When you’ve decided to create a productive delegation system, one of the essential aspects of delegation is to deliver clear instructions or direction from the outset. If you’re expecting a certain project to look a certain way, have elements you deem important or are looking for a specific outcome, it’s vital that you express those thoughts from the outset.
Remember that your team members are learning how to do something you’ve delegated, and learning is not a linear process. Be prepared for mistakes or a learning curve. You should also expect to be pleasantly surprised when someone has done something in a way you wouldn’t have thought but is still excellent. Learning is not linear, and as a manager, you have to be prepared for some bumps and pleasant surprises on the road.
Let it go.The final aspect of mastering the art of delegation is to stay out of the way and let go. When you’ve assigned responsibilities and informed your team members what they need to get done, then you have to allow them to do the work. Focus on the duties you should be focusing on as a leader and let your team do what they have to do to meet your goals for success.

Remember that delegation is not something that often comes naturally, especially if you’re a business owner and you’re looking to get a new company off the ground. However, whether you work in an established firm or start-up, understanding how to be a self-aware manager who delegates is going to reap many rewards. It will help empower your team, and it will give you the ability to truly focus and concentrate on the aspects of the job that crucially need your undivided attention.

5 Ways Courier Companies Help Businesses In Goods Transit

There is really no business segment that doesn’t rely on courier and delivery transportation. From consumer goods manufacturers to retail stores, automotive and parts repairing houses to offices, hospitals to educational centers, courier services are an integral part of all. While there are hundreds of courier companies reigning everywhere to provide assistance to them, there are myriad types of delivery services to cater to each of the organization’s specific requirements. However, here are illustrated the five most common types of courier delivery solutions offered by the transit companies.

International Courier Services

It is the primary and most common form of service found in every advanced or commercialized area. It refers to the transportation of goods/services across the geographical borders. As the companies offer transportation from one country to another, irrespective of the distance between them, the charges are obviously very high. The users of these services comprise of multinational organizations, manufacturing business brands, retail brands, and even households.

Same-day delivery services

This is the newest form of delivery services that came to the forefront with advancement in transport vehicles and reduction of freight charges. Moreover, it was brought into action to pay heed to the last-minute needs of businesses, hospitals and for other emergency services. Delivery is deliberately made on the same day the order is sent, and it is mostly availed for the transit of crucial documentations.

Online Shipment Services Booking

While everything is moving to online and mobile space, why not courier and delivery services? Users no longer have to wait in long queues to book services from the front desk of the courier companies, nor have they to take their packages to the nearby service outlet. They can now book their shipment online via their mobiles or desktops directly from the company’s website.

Pallet courier services

This service assures the fast and prompt delivery of goods using the pallets at extremely reasonable rates. It is availed mostly by the businesses or clients who have strict delivery rules and have fixed time limits.

Warehouse courier services

A much new concept in the delivery and logistics industry, warehousing services soon left a profound impact on the goods manufacturing businesses. It is helping companies or manufacturers to store goods, inventory at a warehouse and supply them to customers or dealers as and when required. This is found extremely useful for companies who do not have warehouses. Besides helping businesses to speed up their delivery service to customers, they also manage stocks, help in picking, packaging and dispatch and keep tracks of stock levels.

The Need for Financial Translation Services

Has it ever struck you that Ugandan banks could be alienating potential customers by not considering financial translation services and having their transactions done in the English language? Every Ugandan bank you go to has its receipts written in English. In fact even most of the tellers and other staff in these banks speak only the official national language – English.

It’s ironic that banks that are at the forefront of preaching the gospel of developing a savings culture are the ones doing all their official business in the English language yet they know that most Ugandans are not well-educated and even some of those who have attained formal education up to university level are still not fluent with the Queen’s language and prefer communicating in the local languages.

This situation in Uganda’s financial sector justifies the urgent need for financial translation services. In the capital city, Kampala, the local newspaper Bukkedde sells more copies everyday than Daily Monitor and New Vision. Even in western Uganda, Orumuri newspaper which is written in Runyankole-Rukiga sells like hotcakes because people generally prefer reading something written in their mother tongues.

This also explains why the glut of radio and television stations that saturate our country since the liberalisation of media in early 1990s are popular for broadcasting in local languages. Radio stations like Sanyu Fm, Radio One, and Capital Fm (to mention only three) which broadcast exclusively in the English language are only popular among the urban elite who are the minority compared to stations like CBS in Buganda or Radio West in Mbarara who have more listeners but broadcast in the local languages.

Need for a paradigm shift

It goes without saying that we need a paradigm shift in Uganda’s financial sector as far as communications is concerned. Those who cannot speak English language fluently don’t deserve to miss out on messages of financial and economic empowerment. Thus the time is now for banks and other financial businesses to hire financial language translators to always translate their documents into local languages for accessibility of those not articulate in the English language. Other translation services offered in various languages include;

Oromo translation services

Kinyarwanda translation services

Malagasy translation services

Somali translation services

Kirundi translation services

Chewa translation services

Tigrinya translation services among many others.

The other day a lady from one of the big insurance companies in Kampala came to persuade me to sign up for one of their educational insurance packages. She was Ugandan with a Ugandan name but she was speaking fast like a rapper and in a foreign accent that made it hard for me to grasp what she was saying. I asked her to speak in Luganda but she said she was not fluent in it though she was born and raised in Buganda. In the end I never signed up for the package she was selling because I just could not keep up with her foreign accent and fast speech.

This is another example of how the language barrier is costing business owners and financial corporations many potential customers. The proletariat who are the majority would rather keep their money in piggy banks or stash it under their mattresses than save it with banks because the banks and other companies are not speaking the language these ordinary folks understand. If they did, many banks would be booming because many people would be saving with them and we would have a robust economy. As a common saying goes, a word for the wise is enough!